Rental Property

Rental Property Update June 2009

Front of House

This post is an update on my rental property in Philadelphia. In this section, I talk about my landlord experience – the good, the bad, and the ugly. All my posts that are related to the rental property can be found in the Rental Property section, including the bad tenant saga series).

In May, the house renovation was completed. I had ask my real estate agent, Earl to rent out the house. A few people called to inquire about the house for rent. He told me that the  best applicant was the ex-cop.  After waiting for two weeks, Earl told me that the applicant needed an answer and asked me to make a decision soon. The applicant had good income and had good references from previous landlords. I told Earl to fax the applicant’s credit history papers to me.

I looked at the applicant’s credit score and it was only mediocre. Earl told me to not focus on the credit score because most people in that area would not have a good credit score. Earl mentioned that he pay his credit cards and rent on time every month. The only problem was that he had outstanding balances on medical bills. Earl said that it was not uncommon for people to have problems with medical bills. The applicant had a sick kid and the hospitals/medical facilitates charged ridiculous prices.

Before my decision, I called two of my friends and asked them for advice. They agreed with the assessment that an applicant can have medical debt but can still be a good a tenant. I understood that health care in the U.S. is expensive and most people cannot afford to foot the bill, especially when the health insurance does not cover them. As long as the other indicators showed that the applicant was a good potential tenant, I tried to overlook the medical bills.

I gave it some thought and decided to rent the house to that applicant. Besides, I did not want to leave my house vacant for too long. I told Earl to proceed with the applicant. Earl had the applicant signed a one-year lease agreement, put in a two-month deposit, and pay the first month’s rent of $900. The first month’s rent money was collected by Earl as commissions for renting the house.

The house was rented for June 1 and applicant was expected to move in the house on the last weekend of May.

Read more:
Rental Property Update July 2009
Rental Property Update May 2009

Rental Property Update May 2009

Living RoomThis post is an update on my rental property in Philadelphia. In this section, I talk about my landlord experience – the good, the bad, and the ugly. All my posts that are related to the rental property can be found in the Rental Property section, including the bad tenant saga series).

April 5
I went to Philly during the first weekend of April to inspect the house. Earl had told me there were many damages and I wanted to see it for myself. I brought my camera to take pictures of the house. Earl was there and walked me through the house and show me the damages. He brought a contractor along with him so he can give me a price quote on the work.

Here is a list of things that was noted damaged or needs to be repaired:
1. The storm door (front of the main door) was smashed and could not be closed.
2. The living room window (front of house) had a hole about the size of a baseball.
3. The dining room window (back of house) was badly smashed and needed to be completely replaced.
4. There were two holes in the dining room wall (below the window), about the size of golf balls.
5. The walls were scratched up in the living and dining rooms.
6. The carpet was stained in the living room, dining room, and kitchen.
7. The kitchen carpet needs to be replaced (going to be vinyl)
8. The master bedroom carpet was missing a rectangular piece, approximately 6 inches x 2 inches. The entire carpet needed to be replaced in the room.
9. The second bedroom carpet had heavy spots of stains near the window.
10. The third bedroom carpet had a small spot of dark, reddish stain near the door.
11. The living room closet door had two heavy dents on it, and the door needed to be replaced.
12. The second floor hallway closet door had a heavy dent on it.
13. The window area in the bathroom had molding.
14. The toilet seat in the bathroom was in bad condition and needed to be replaced.
15. The towel holders in the bathroom were removed.
16. Many of the light bulbs in the house were removed.
17. The dining room chandelier was missing two glass panels and one light bulb.
18. The air vent cover near the floor of the living room needed to be replaced.
19. The refrigerator was dirty and smelly and needed to be deep-cleaned.
20. The basement sink was not flowing properly. The faucet was broken and came off.
21. The garage door electronic opener did not work.
22. One ceiling panel in the basement had flood stains and need to be placed.
23. There is a puddle of water in the back of the garage.

April 9
Earl told me that the utility company had cut the power from the house. I called PECO and try to turn the power back on. They told me that there is an overdue balance (from my ex-tenant) and that’s why they shut off the power. They asked if I want to pay the overdue balance. I told them no, and that I am not responsible for it.

I told them that I’m the owner of the property and I want to transfer the account to my name.They asked for two forms of ID: driver’s license and social security card, and proof of ownership of the house.

April 10
I submited the information required to PECO via fax and asked them to re-activate the power.

April 22
I called PECO to follow up with the status of the application for the electric service. They told me that the service will be activated tomorrow on April 23.

April 24
Earl called me at 8:30 in the morning and asked if the power was turned back on in the house. I told him that the house should have power now after I made the phone call to PECO early in the week.

He told me that he would call the contractor, Vincent to continue his work. He had already painted the walls, replaced the carpet in the master bedroom, and was in the process of replacing the kitchen floors.

I inquired about the tenant search. He told me that there was a couple who was interested in renting the place, however their combined income was too low. I reminded him that we should make sure that the credit score and credit history of the prospective tenants are good. He told me that the income is the most important factor, because you can have a tenant with great credit history but poor income. He suggested that we look for people with steady income over the years and who can pay the rent. He told me that the credit score of the people would not be in the 700 range, but more like low 600s and high 500s. Knowing that the renters in Philadelphia generally do not have a high credit score, I did not want to debate it. I told him to look for a “good” tenant. He said that he will continue working on it and update me later.

April 25
Earl called me in the afternoon and gave me updates on the contractor’s work. Earl told me that the work was already done and but there was a slight problem. The doors that were to be replaced in the house cost more than the initial quote. Earl told me that the total price for the doors was $250 alone, excluding the labor. He said that I was getting a great deal. He told me that the cost of material was expensive and that Vincent was charging a small amount for labor. I told him that I would pay only $200 in addition to the agreed price. The total price was now $1,500, instead of the initial $1,300. Earl asked me to send a money order payable to Vincent to his address on Monday. I asked him to look at the house after the contract work was completed and the quality of the work was at least satisfactory.

Notes:
Earl = My real estate agent
Vincent = Contractor
Names are changed to mask people’s real identity.

Read more:
Rental Property Update June 2009
Rental Property Update April 2009

The Story of My Bad Tenant And How It Began

tenant_screening
In August of 2007, my house in Philadelphia was vacant and I had to put the house back in the market. I tried to rent the house by myself but I had no luck of getting a solid tenant. So I went back to my real estate agent and hired him to do the work for me.

The house is a single family home, two floors and a basement, 3 bedrooms, with a garage and a private outdoor parking space. It is about 1200 square feet and has central A/C. It is situated in the northeast part of Philadelphia, in an area called Mayfair. It is in a quiet and I was told that it is a good neighborhood. It is very close to the highway and about 20 minutes away from downtown Philadelphia. (more…)

Rental Property Update April 2009

Front of house after tenant vacated - April 2009This post is an update on my rental property in Philadelphia. In this section, I talk about my landlord experience – the good, the bad, and the ugly. All my posts that are related to the rental property can be found in the Rental Property section, including the bad tenant saga series).

The tenant finally moved out by the end of March and paid nothing. I was left with a huge financial baggage. The rent money, the water fees, and the cost of repairs amount to a substantial amount of money, and not to mention the amount of time I lost and the trouble I had gone through. (more…)

Rental Property Update March 2009

PhiladelphiaThis post is an update on my rental property in Philadelphia. In this section, I talk about my landlord experience – the good, the bad, and the ugly. All my posts that are related to the rental property can be found in the Rental Property section, including the bad tenant saga series).

In March, I waited anxiously for my tenant to move out of my house. The settlement allowed the tenant to stay until March 31st, but there was no guarantee that he would oblige by the agreement. (more…)

Rental Property Update February 2009

This post is about my rental property in Philadelphia. In this post, I talk about my landlord experience – the good, the bad, and the ugly. All my posts that are related to the rental property can be found in the Rental Property section, including the bad tenant saga series).

In February, my tenant, Billy was desperately trying to avoid paying the judgment. Billy called the Department of Licenses and Inspections (L&I) and reported violations in the house. I was notified by L&I of the violations in the house and had to follow up on all the issues. (more…)

Rental Property Update January 2009

Rental Property - Second BedroomThis post is about my rental property in Philadelphia. In this post, I talk about my landlord experience – the good, the bad, and the ugly. All my posts that are related to the rental property can be found in the Rental Property section, including the bad tenant saga series).

As I have previously mentioned, I am currently going through an eviction process. The tenant called me up to talk about settlement.

I told a lot of people about my situation. Now many people know about my rental nightmare and follow my updates on this tenant saga, as if I am part of a drama TV series, except it is my real life.

Many of my colleagues find it very interesting that tenants can find loop holes to stay in someone else’s house for months without paying rent. One of my teammate said to me, “If they don’t pay rent in India, they would have been [physically] thrown out in the streets [without any legal consequences].” If only I were in India or pretty much any other country, these tenants would have been out the door faster than they could think of an excuse.

One of the people I talked to and helped me understand the situation better was my manager at work. My manager owns a two-family rental property and had experience dealing with bad tenants. He had already filed two evictions. I told him about my situation with the rental property. He suggested finding a good lawyer who can take care of all the paperwork and answer all your questions.

He mentioned that owning a rental house and like owning a business; in fact it is a business. When managing a rental property, it involves a lot of time and effort. He said that I would have to be more “hands-on” and would sometimes need to take measures to ensure things get done.

He yelled at me for being so soft with the tenants and said that I should take charge and not let them bully me around. He verbally knocked sense into me. He reminded me that I am the owner of the property and I have the right to get my house back if they don’t pay rent. And that I should not fear them or second think about losing the case in court. After the conversation, my head became clear. I thought my manager made a good point. Since I owned the property, I should take house back and not be frightened by the bad tenant’s threats. It is my property and I am going to evict them and get my house back.

Below is a detailed account of some of the events that occurred.

Fri, 1/02/2009:

The tenant called me several times and I reluctantly returned his calls. He asked to settle the case outside of court. First he warned that he has contacted License & Inspections (L&I) and L&I will issue heavy fines on the house. He also said that he would hire a lawyer and start a lawsuit against me. He found out that I did not have a rental license in Philadelphia at the time when he rented the house (however I do have the rental license now) and was planning to use that against me.
After telling me what damage he was capable of doing, he asked to “talk things over” with me. I asked what he was looking for. He said that he wanted to start over again, meaning he wanted to clear all the debt he owed me and sign a new one-year lease with me. He mentioned that he would pay one month’s of rent starting from January 2009. I asked him what about the rent money after that. Then he said that he will try to come up with the rent money going forward. His proposal was totally biased towards one side, and there was nothing in my favor. I did not agree to anything over the phone. I told him that I would need to consult with my lawyer first.

Mon, 1/05/2009:

I called the attorney office to talk to them and asked to speak to my attorney. She was not in the office that day. The assistant, by the name of Mary, was rude and impatient. She merely told me to wait for the next court day.

Tue, 1/06/2009:

I called the attorney office to talk to my attorney. The attorney was on the phone and the assistant, Mary answered. She was impatient and did not help with my questions and again told me to wait for the next court day. I called my attorney at night and left a message telling her that I have important questions for her.

Wed, 1/07/2009:

My attorney return my call around 11 o’ clock that morning. I explained to her the situation I was in with the tenant and told her about the phone call that took place on Friday the 2nd of January. The attorney said that the L&I dept does not give out fines. Since I have the rental license now, it should be okay.

I talked to my manager in the office. He offered some good points as a landlord.

Tue, 1/13/2009:

My tenant called and asked to talk things over. He wants to settle the case outside of court. His proposal is to wipe everything clean and start over as of January, 2009. The clean state that he proposed would include forgoing all the money he has owed me until the end of 2008 (judgment was $5270). If I don’t agree to his proposal, he said that he would show up in court and hire a lawyer to represent him. He would start a lawsuit against me for renting him the house without a rental license. And he would get L&I involved and have them penalize the owner for unfixed damages in the house.
I did not like his proposal, because it only favored him. Remembering that my attorney told me it’s best to negotiate with him. Therefore, I suggested an alternative offer to him. My offer is I would forgo all the money he owed me and in addition, I would give him some money if he agrees to leave the house. The tenant said that he would think about it and get back to me, and we ended the conversation.

Wed, 1/14/2009:

I thought I was too soft again on the phone. I worried about his thoughts too much. Unfortunately, he could still do damage before the eviction process is over. However, I think my goal is to get the tenant out at all costs. He is like a virus in the body; it must be removed from the system before it further causes more havoc. Once again, I reminded myself to control my emotions and set my mind to fight the battle in court.

Mon, 1/19/2009:

I received a call from my attorney’s office. One of the assistants called and informed me of the court hearing date, which will take place on February 20th, 8:45 AM.

Wed, 1/21/2009:

My manager inquired about updates with the rental property. I told him that I tried to negotiate with the tenant. He yelled at me for listening to the tenant and being frightening by his threats. He reminded that I own the property and those tenants are merely renters. He advised that I should be more firm with my decisions and not fall into their traps. He suggested that I change my phone number if I could not resist from talking to him.

Thu, 1/22/2009:

My tenant left me a voice mail indicating that he would like to further discuss how to settle our case outside of court. I called him back two times but he did not answer the phone on both occasions.

Sat, 1/24/2009:

I received the bill from the water company for the rental property. The bill is several months overdue. The tenant was supposed to pay the bill.

Stay tune for more updates.

Read more:
Rental Property Update February 2009
Rental Property Update December 2008

Rental Property Update December 2008

Rental Property - Master Bedroom Ceiling FanThis post is about my rental property in Philadelphia. In this post, I talk about my landlord experience – the good, the bad, and the ugly. All my posts that are related to the rental property can be found in the Rental Property section, including the bad tenant saga series).

There were a lot of things that happened in December with the rental property. During the beginning of the month, I received a notice from the water company that the water bill was past due. Since the water bill is in my name and is tied to the property, I will ultimately have to pay for the dues.

My tenants reported yet another issue in the house and demanded repairs (details below). My real estate agent suggested that I fix the damages as soon as possible and I did just that.

They had owed me 6 months of rent payment plus other fees. I followed up with the eviction process and showed up in court to receive a ruling against them. However, towards the end of the month, they filed a petition against me and asked for another court appearance.

Below is a detailed account of some of the events that occurred.

Fri, 12/05/2008:

I received a letter from the Philadelphia Water Revenue. The letter is a notice for water shut off. The water bills were 3 months overdue and the tenant failed to pay the bill.

Sat, 12/06/2008:

My tenant called me during the evening around 7 pm and he reported an issue with the sewage pipe. He said that a pipe in the basement broke and the basement was flooded with water, feces, and urine. He said that the house was not in good living conditions and he threatened to called License and Inspections (L&I) if I do not fix the pipes on that night.
I called my real estate agent and he said that it would not be good to have L&I involved. He advised that I call a plumbing company and fix the pipe problem soon. He recommended a company by the name of Roto Rooter. I called Roto Rooter and they sent someone to the house around 11 pm. Since then I had not heard from my tenant.
I called my real estate agent and he said that it would be best to avoid having L&I involved. He advised that I call a plumbing company and fix the pipe problem soon. He recommended a company by the name of Roto Rooter. I called the company and they sent someone to the house around 11 pm.
I had given my credit card info to Roto-Rooter because my tenant said that he does not have a credit card, as a result of a current divorce with his ex-wife.

Sun, 12/07/2008:

I called Roto Rooter during the morning to check the status of the repair. I was surprised that there were no charges. I had no heard back from my tenant so I left the issue alone.

Fri, 12/12/2008:

I traveled to Philadelphia and attended the court hearing and received a ruling in my favor by the judge

Fri, 12/30/2008:

The tenant filed a petition against me. He asked the judge to have a court hearing and hear his story. We had to wait for the court date.

The attorney office and I had been exchanging phone calls during the month. Sometimes they were not very understanding of the situation and were slow to respond to my calls. It was very frustrating to go through the trouble with the tenant and not get the necessary help from the attorney. As of the end of December, we had to wait for another court hearing date and the attorney said that they would notify me once they have the date of the court hearing.

The saga continues in the next monthly update, Rental Property Update January 2009.

My Trip to The Philadelphia Municipal Court And Results of The Hearing

I was scheduled for a court hearing on December 12 at 8:45 AM in Philadelphia, as part of the eviction process to get my tenants out of the house. I had initially asked my real estate agent to testify for me in court, however he called two days before the hearing and said that he could not make it to the hearing.

Given the importance of the hearing, my attorney advised me to attend the hearing in case I would need to testify against my tenants. Since the hearing was at 8:45 AM, I booked the earliest bus trip from New York to Philadelphia at 5:35 AM on Greyhound’s website.

On December 12, I woke up at 4:00 AM to prepare for my trip. I knew the day ahead of would be full of obstacles and I was challenged from the moment I stepped out of my home. The weather was horrible. It was pouring outside and my feet were soaked by the wet grounds by the time I reached the subway station.

I had just missed the subway train and had to wait 20 minutes for the next one. It was already 5:15 AM when the next train arrived and I was pressed on time.

I arrived at the Port Authority Bus Terminal at 5:25 AM. The bus terminal was closed and did not open until 5:30 AM. When they opened the bus terminal doors, I ran to the gate number printed on the ticket, which was Gate #1. The whole area was empty, and there was no sign of a bus. I became worried and rushed to the Information Desk. The Information Desk was vacant and the Greyhound department was closed. I ran around like a chicken without a head, looking for help. The Information Desk guy was standing in a corner, he saw me and pointed me to the right direction. He told me to go Gate #69, and the time was 5:35 AM. I ran to Gate #69, I was one step too late when I got to the bus stop. The bus had already left.

I had missed the 5:35 AM bus, which was the only bus that would take me to Philadelphia in time for the court hearing. I went to the Greyhound customer service desk and told them what happened. The man working there was drawing pictures on a piece of paper and he seemed too busy to listen.

I paced around the bus terminal and thought for a moment. I decided to take the next bus to Philadelphia at 7:00 AM, even though I would arrive late in Philadelphia, at 9:10 AM. I called my attorney and left her a voice mail that I had missed the 5:30 AM bus and would be taking the 7:00 AM bus. I would rather show up in court late than be absent.

On the way to Philadelphia, the bus hit some traffic. The bus arrived in Philadelphia at 9:15 AM. I rushed to the court house, but mistakenly went to the wrong building. I had gone to the attorney’s office. I went out and walked to the court house, which was the building next to it.

I arrived at the Municipal Court of Philadelphia at 9:30 AM. I looked for the attorney that represented me. He looked for my case file and then told me to sit in the court room until he calls my name.

It was about 10:00 AM. The judge came and names were called. He reviewed other people’s cases and I sat there and watched. By 11:00 AM I became worried. I did not know if they would get to my case on that day. Also, I had purchased tickets for the 12 PM bus to return to New York.
One by one, I listened to the judge go over all the cases and people were leaving the court room. I was one of the last two cases remaining. Finally the judge turned to my case at 11:25 AM. The attorney representing me told the judge about the tenants not paying rent. Also the tenant did not show up for the hearing. The judge ruled in my favor. I would get possession of my property and the tenant owed me $5,270. The attorney said that I could leave and called the attorney office later for more details.

It was 11:30AM. I walked to the bus station and stood in line for the 12:00 PM bus from Philadelphia to New York. It was a good thing I bought tickets for the 12:00 PM bus. I arrived back to New York at 2:10 PM and returned to work.

I was glad that the court hearing was over. From the start of my day at 4 AM to the time I arrived back to New York at 2 PM, the whole process from end to end took 10 hours. Through the bad weather, ticket mess-ups, wrong directions, and long hours of waiting, things worked out at the end. It was definitely an experience that I never expected and having experienced it once was enough.

Time Line
4:00 AM – Woke up and prepared for trip to Philadelphia
5:25 AM – Arrived at NY Port Authority Bus Terminal
5:37 AM – Missed the 5:35 AM bus
7:00 AM – Boarded the 7 AM bus to Philadelphia
9:15 AM – Arrived in Philadelphia
9:30 AM – Showed up in the court house
10:00 AM – Sat in the court room
11:25 AM – Judge reviewed my case and ruled in my favor
12:00 PM – Boarded the bus to New York City
2:10 PM – Arrived in New York City

Read more:
Philadelphia Tenants Saga – Part 1
Philadelphia Tenants Saga – Part 2
Philadelphia Tenants Saga – Part 3
Rental Property

Rental Property Update – November 2008

This post is about my rental property in Philadelphia. In this post, I talk about my landlord experience – the good, the bad, and the ugly. All my posts that are related to the rental property can be found in the Rental Property section, including the bad tenant saga series).

Dealing with bad tenants can cause headaches, and that is an understatement in my case. Below is an account of the struggle I have been going through.

On Wednesday night, October 29, my tenant, Bill called me. I asked him to either pay up all the money he owed me or leave the house immediately (and he would still have to pay the amount he owed to me). He said that he had a divorce court case that would take place on the following Wednesday, November 5th, and by the end of the next Wednesday he would have a clear picture of what he will do. If he decided to stay, he said that he would pay me all the money he owed me and he would like to renew the lease for another year. Otherwise, if he decided to leave, he would pay me all the money he owed me and leave on a good note.

I was highly skeptical about this story. I had heard many stories from him and he had lost all credibility. I did not want to expose his stories. Instead, I played along and told him to give me a final answer on Wednesday.

He also told me that he had some money for me, a check for $400. He said that he would put it in the mail the very next day and I should receive it soon. Again, another one of his games. I have not received that check for more than a week (still not yet as of this writing date).

On Friday, October 31st at 9:00 pm, I received a call from my tenant. He reported that some water pipes in the bathroom were leaking and the house was flooded. I was hesitant to do any repair work. I knew the leaked water pipes would damage the property, and I had to fix it no matter what, but I had hope this would force my tenant out of the house. I told him that I would need to speak to my real estate agent.

On Saturday, both Bill and his wife called me. They said that the sewage pipes were backed up and all the sewage waste and liquids were flooding the second floor and leaking down to the first floor and basement. There were poop all over the place.

On Sunday, I called my real estate agent, Eden and told him the whole story. Eden said that he would take a look at the house and if it was really bad, I should fix it. I told him that I wanted the tenant to leave. I thought maybe this flood would force him out of the house. Eden insisted that I should fix the water pipes because the water floods would damage my floors, carpet, wood and ceilings.

Eden went to the house on the following Monday and told me that the sewage pipe had clogged up and all the waste in the pipes had backed up and the fluids were flooding the second floor, down to the living room.

Eden had to hire an emergency plumber to fix the sewage pipes. I was still response for the bill. Bill paid the plumber with his credit card, and would deduct the payment off the rent that he owed me.

I was tired of the stories and tired of dealing with my tenant. I did not want to speak to them any more. I would focus on removing them from my property.

On Monday, November 10, I mailed all the information to an attorney who would file an eviction application on my tenants.

On Friday, November 21, I received a letter for court hearing at 8:45 AM on Dec 12, 2008.

On Monday, November 24, the attorney office returned my call from last Friday.

On Tuesday, November 25, I spoke to the attorney office again. They told me that I would need to have someone to represent me in court. I asked my real estate agent and offered him $50 for the time. He would be able to make it since he does not have work during the morning.

On Friday, November 28, I mailed my real estate agent a copy of the court hearing notice and a copy of the latest water bill.

On Saturday, November 22, I received a water bill from the Water Company. The bill was 2 months overdue, and the total outstanding balance is now $148.32. My tenant was responsible for the water bill but he did not pay it. I thought I would leave the water bill alone, and let the water company shut off the water, but I was concerned the lack of payments may show up on my credit report.

This month has been hectic. I still have not received that check he promised on October 29. I can no longer expect any checks from him. We will wait for the results of the court hearing on Friday, December 12th.

Summary
10/29/2008 – Spoke to tenant, tenant refused to leave
10/31/2008 – Tenant reported broken pipes
11/02/2008 – Report broken pipes to real estate agent
11/03/2008 – Real estate agent, Eden visited my rental property
Hired a plumber and fixed broken pipes
11/10/2008 – Sent mail to an attorney and file eviction
11/21/2008 – Received mail notice of the court hearing
11/24/2008 – Spoke to the attorney
11/25/2008 – Hired real estate agent, Eden to show up in court to represent me

*The names are changed to protect the individual’s identity.

The saga continues in the next monthly update, Rental Property Update December 2008.